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User data and security conditions

The data that you submit on this site is and remains your property and responsibility. If you participate in assessments, benchmarks and audits using this site, you specifically agree that your data will be used to compile anonymous reference groups based on quality, region and or sector. Your data will never be shown or used independently or used in a way that your organisation can be traced. If you choose to recall your data, an extra charge will be applicable for all the time spent in handling the request and the audit and a correction of 50% of the licence fee over the past year. Data will only be taken from the database and returned to the client after the aforementioned charge and all other outstanding invoices have been paid in full. Q-monitor considers this a fair policy as the value of the reports in this site is largely based on client data. Reference groups created based on recalled client data will continue to remain in the database for use in reports and research analysis.
Q-monitor will do its best to securely store and manage your data and will demand the same from its contractors who are involved in storing and managing your data. A formal audit on data protection and security may be done on client request, but not more than once a year and at their expense, which include the time spent by Q-monitor and its contractors in working with the auditor. The auditor must be a truly independent registered EDP auditor based in The Netherlands. Auditors need to be able to perform their task in the Dutch language AND the English language.

Privacy and Data Protection Policy

Q-monitor and its related companies (collectively, "Q-monitor") recognize the importance of protecting the information collected from Users in the operation of this website, and take reasonable steps to maintain the security, integrity and privacy of any information in accordance with this Privacy and Data Protection Policy. By submitting your information to the Q-monitor Services you consent to the practices described herein.

Q-monitor will ensure that any identifiable personal information it collects through, for example, the registration and purchasing processes, will be adequate, relevant and not excessive for purposes of operating this website or any of the services operated hereunder, it will be kept accurate and up-to-date based on information provided and it will be deleted when no longer needed. Except where necessary in connection with services provided by appropriate intermediaries, who will be required to comply with the confidentiality provisions of this policy, Q-monitor will not disclose any personal information identifying Users to any third party, unless required by law or to enforce the Q-monitor Terms and Conditions of Use or otherwise needed in connection with legal proceedings or unless we have received your consent.

If use of a service offered by Q-monitor on this website requires a User to provide a name and password or other personally identifiable information, the User will have the option to opt in or out of providing such information and using the service. Any private communications or information supplied to Q-monitor by a User may be used by Q-monitor for its own marketing, internal business and research purposes and to help enhance and develop our websites but will not be shared with third parties unless we receive your consent.

Q-monitor may disclose to carefully chosen third parties, navigational and transactional information in the form of anonymous, aggregate usage statistics (including "page views" on this website and the products herein) and demographics but only in forms that do not reveal a User's identity or confidential information, except as required by law, as needed in connection with legal proceedings, or unless we have received your consent.

Links may be provided from this website to other third party websites. In using such links, Users should be aware that each third party website will vary in terms of its privacy and data protection policies, and Q-monitor does not take responsibility for the privacy policies of, and usage of, personal information collected by others including, without limitation, those of any partner or affiliate.

You should be aware that identifiable personal information such as your name or e-mail address that you voluntarily disclose that are accessible to other Users (e.g. on bulletin boards or in chat areas) could be collected and disclosed by others. Q-monitor cannot take any responsibility for such collection and disclosure.

Please note that Q-monitor's Privacy and Data Protection Policy is reviewed periodically. Q-monitor reserves the right to modify its Privacy and Data Protection Policy at any time without notice. Any changes to the policy will be posted on this page. Your continued use of this website will be deemed conclusive acceptance of such modification. Any comments or questions concerning this policy should be addressed to Q-monitor Privacy Policy at info@Q-monitor.com. If at any point you wish to access your personal information to (1) change your preferences, (2) review the accuracy, or (3) correct, supplement or modify your information, you may either send an e-mail to the address set forth above, make in a written request to Q-monitor, Plesmanstraat 59, 3905 KZ Veenendaal, The Netherlands or update the information directly in your profile.

Additional Services

In addition Q-monitor may offer additional services, including optional E-mail Alerting Services, which you may be opted into by registration and may be opted out of at any time. By choosing to take advantage of this and other services offered by Q-monitor, you consent to the use of your information for the purposes of providing these services.

DISCLAIMER.

Q-monitor makes no warranties or representations about the accuracy or completeness of this Site's content or the content of any site or External Sites.

This site and the materials, information, services, and products in this site, including, without limitation, text, graphics and links, are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Q-monitor disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, freedom from computer virus, and warranties arising from course of dealing or course of performance. Q-monitor does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected if reported using the RFC feature, or that this site or the server that makes this site available are free of viruses or other harmful components. Q-monitor does not make any warranties or representations regarding the use of the materials in this site in terms of their completeness, correctness, reliability or otherwise. The above limitations may not apply to you.

Limitation of liability

In no event shall Q-monitor be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if Q-monitor has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Q-monitor, its officers, directors, employees, agents, licensors and suppliers (collectively the "Provider") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your Internet account (including negligent or wrongful conduct), by you or any other person accessing the Site using your Internet account.