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For a free benchmark on incident management according to ISO/IEC 20.000, please register as a user and go to IT Service Management and Free Benchmark. Please note that you need to register values like the number of users and workplaces within your organisation. These are needed for normalisation calculations in the results.

  • How it works
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  • IT Service Management
    ISO 20.000, ISO 27001, CMMI, ITIL® and others.

  • Application Management
    ASL, CMM and others.

  • Project, Programme & Portfolio Management
    TQM, PRINCE2®, IPMA and PMI.

  • IT Governance
    ISO 38.500, Cobit and others.

News

1 April 2009
The Dutch translation of the Project-, Programma- en Portfolio Management Self Assessment is now available; Click the Dutch flag and see the Dutch version

17 October 2008
Available OnLine Self Assessments

ISO/IEC 20.000

  • Capacity-, Continuity- & Availability Mgt
  • Configuration-, Change- & Release Mgt
  • Information Security-, Financial & Supplier Mgt
  • Service Level Mgt, Service Reporting & Business Rel. Mgt
  • Service Mgt Quality System

Project-, Programma- en Portfolio Management

Based on a combination of PRINCE-2, IPMA, PMI en TQM
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Authors of new Assessments, Benchmarks and Audits can contact us throught the contact form.
This site offers consultancy independent assessments, Benchmarks and audits based on international standards and best practices. This initiative originally started as ITSMF-Benchmarking but to enable other communities to join we changed the label to Best Practice For ALL. It is designed to offer clients an opportunity to measure their own performance using self assessments and by using consultants via Quick Scans, Benchmarks and Audits. Consultancies can join as a partner to this initiative. They will be able to use the Quick Scans and Benchmarks with their clients as soon as they become available.
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